Healthcare Customer Support Executive

NodHire · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Kochi, Kerala
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Healthcare

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's dynamic team as a Healthcare Customer Support Executive in Kochi. We are looking for enthusiastic individuals to provide top-notch support to our healthcare clients.

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About the role

As a Healthcare Customer Support Executive, you will serve as the primary point of contact for clients seeking assistance with healthcare services. Your role will involve addressing inquiries, resolving issues, and guiding clients through various healthcare processes to ensure a seamless experience.

We are looking for candidates with strong communication skills and a genuine passion for helping others. You will collaborate with a dedicated team focused on delivering exceptional customer service in the healthcare sector, fostering a supportive and positive environment.

This position offers an opportunity for personal and professional growth in a rewarding career. If you are adaptable, empathetic, and eager to make a difference in clients' lives, we encourage you to apply.

What you'll do

  • Respond to client inquiries regarding healthcare services.
  • Assist clients in navigating healthcare processes.
  • Maintain accurate records of client interactions and feedback.
  • Collaborate with the healthcare team to resolve client issues.

What you'll need

  • Bachelor's degree in any field.
  • Experience in customer service is a plus.
  • Basic knowledge of healthcare services.

Skills

Excellent verbal and written communication skills. Problem-solving abilities. Ability to work in a fast-paced environment.

Good to have

Familiarity with healthcare terminology. Experience with CRM software.

Benefits

  • Competitive salary with performance bonuses.
  • Health insurance coverage.
  • Opportunities for professional growth.

Interested in this role?

It takes about two minutes. Free to apply — NodHire never asks candidates for money.

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Questions about this job

What are the working hours for this role?
The working hours are Monday to Friday, from 9 AM to 6 PM.
Is this position suitable for freshers?
Yes, candidates with 1-3 years of experience are encouraged to apply, including freshers.
What skills are essential for success in this role?
Strong communication skills and a customer-centric attitude are essential.
How do I apply for this position?
Click "Apply Now" on this page to apply through NodHire. NodHire is recruiting for this role on behalf of a client employer.

Listing last updated

Healthcare Customer Support Executive

₹25,000–40,000 a month

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