Healthcare Customer Support Executive

NodHire · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Healthcare

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client’s healthcare team as a Customer Support Executive. This role is ideal for individuals with a passion for healthcare and excellent communication skills.

Apply now

About the role

As a Healthcare Customer Support Executive, you will play a crucial role in assisting patients with inquiries about services and resolving issues related to healthcare. Being the first point of contact for patient queries, you will ensure a positive experience throughout their interactions. This position requires strong communication skills, patience, and empathy, along with a solid understanding of healthcare processes.

If you have a passion for helping others and thrive in a fast-paced environment, this role is an excellent fit. You will be part of a dedicated team focused on delivering exceptional service and support, ultimately enhancing patient satisfaction and trust in our client's services.

What you'll do

  • Assist patients with inquiries about healthcare services.
  • Resolve issues related to patient care and services.
  • Schedule appointments and follow up with patients.

What you'll need

  • Bachelor's degree in any field.
  • Excellent communication and interpersonal skills.
  • Prior experience in customer service is a plus.

Skills

Strong communication skills. Problem-solving abilities. Empathy and patience.

Good to have

Familiarity with healthcare terminology. Experience in customer support.

Benefits

  • Competitive salary and benefits.
  • Opportunity for career growth.
  • Supportive work environment.

Interested in this role?

It takes about two minutes. Free to apply — NodHire never asks candidates for money.

Apply now

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Questions about this job

What responsibilities will I have as a Customer Support Executive?
You will handle patient inquiries, resolve service-related issues, and assist with appointment scheduling.
What qualifications do I need for this role?
A degree in any field along with strong communication skills is preferred.
Is this position remote or onsite?
This is an onsite position in Kowdiar, Thiruvananthapuram.

Listing last updated

Healthcare Customer Support Executive

₹25,000–40,000 a month

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