Healthcare Customer Support Executive

NodHire · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Nashik, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Health Insurance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's dynamic team as a Healthcare Customer Support Executive in Nashik. This role offers the opportunity to help patients navigate health insurance processes.

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About the role

As a Healthcare Customer Support Executive, you will play a vital role in assisting customers with their inquiries about health insurance policies and claims. Your responsibilities will include providing accurate information, resolving issues, and guiding patients through the application process. This ensures that they receive the necessary support in a timely manner.

This position is perfect for individuals who are passionate about helping others and have strong communication skills. You will be part of a welcoming team environment that promotes growth and professional development, making it an excellent opportunity for those looking to build a rewarding career in healthcare administration.

What you'll do

  • Assist customers with inquiries and provide information regarding health insurance policies.
  • Resolve customer issues and guide patients through the claims process.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service delivery.

What you'll need

  • Bachelor's degree in any field.
  • 1-3 years of experience in customer service or health insurance.
  • Strong communication and interpersonal skills.

Skills

Excellent verbal and written communication skills. Problem-solving abilities. Ability to work in a team-oriented environment.

Good to have

Knowledge of health insurance policies. Experience with CRM software.

Benefits

  • Competitive salary and performance-based bonuses.
  • Health insurance benefits.
  • Opportunities for professional development and growth.

Interested in this role?

It takes about two minutes. Free to apply — NodHire never asks candidates for money.

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Questions about this job

What are the primary responsibilities in this role?
You will assist customers with inquiries, provide information on health insurance policies, and resolve any issues they may encounter.
What qualifications do I need for this position?
A bachelor's degree in any field and 1-3 years of experience in customer service or health insurance is preferred.
Is this role remote or onsite?
This is an onsite position based in Nashik.
What is the salary range for this role?
The salary ranges from ₹25,000 to ₹40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through NodHire. NodHire is recruiting for this role on behalf of a client employer.

Listing last updated

Healthcare Customer Support Executive

₹25,000–40,000 a month

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