Healthcare Customer Support Executive

NodHire · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Health Insurance

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Healthcare Customer Support Executive in Mumbai. Ideal for those passionate about assisting clients in navigating health insurance queries.

Apply now

About the role

As a Healthcare Customer Support Executive, you will play a vital role in providing exceptional service to clients seeking assistance with their health insurance needs. Your primary responsibilities will include answering inquiries, resolving issues, and guiding clients through the complexities of their insurance policies.

This position requires strong communication skills and a compassionate approach to help clients feel supported. You will collaborate with various teams to ensure that clients receive accurate information and timely assistance. A background in healthcare or customer service will be advantageous, as understanding client concerns is essential for this role.

By joining our client, you will be part of a supportive work environment that values your contributions and offers opportunities for professional growth. If you are dedicated to making a difference in the lives of others, we encourage you to apply and become a key member of the team.

What you'll do

  • Respond to customer inquiries regarding health insurance
  • Assist in resolving claims issues
  • Maintain accurate customer records
  • Provide detailed information on policy options

What you'll need

  • Bachelor's degree in any field
  • 1-3 years of customer service experience
  • Strong verbal and written communication skills

Skills

Excellent communication skills Problem-solving abilities Basic knowledge of health insurance policies

Good to have

Experience in a health insurance role Knowledge of CRM software

Benefits

  • Competitive salary with performance incentives
  • Health insurance benefits
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — NodHire never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, assist with claims processing, and provide information on health insurance policies.
What qualifications are required for this position?
A background in healthcare or customer service is preferred, along with good communication skills.
Is there an opportunity for career growth?
Yes, there are opportunities for advancement based on performance and experience.

Listing last updated

Healthcare Customer Support Executive

₹30,000–50,000 a month

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