Healthcare Customer Support Executive

NodHire · recruiting for a confidential client

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Listing updated

Pay
₹15,000–30,000 a month
Location
Durgapur, West Bengal
Work mode
Remote
Job type
Part time
Experience
1–2 yrs
Category
Health Insurance

Join our team as a part-time Healthcare Customer Support Executive and provide exceptional service to our clients.

Apply now

About the role

As a Healthcare Customer Support Executive, you will play a crucial role in assisting customers with inquiries regarding health insurance policies, claims, and benefits. Your primary responsibility will be to ensure customer satisfaction by providing timely, accurate, and empathetic responses to their questions.

This part-time position is ideal for those seeking flexible work hours, allowing you to work remotely while making a meaningful impact on clients' experiences. You will join a dedicated team that prioritizes responsiveness and a positive service atmosphere, contributing to the overall success of our client’s customer support operations.

What you'll do

  • Assist customers with inquiries
  • Provide information on insurance policies
  • Resolve customer complaints

What you'll need

  • Experience in customer service
  • Strong communication skills
  • Basic knowledge of health insurance

Skills

Customer service Problem-solving Empathy

Good to have

Familiarity with health insurance processes Experience with CRM tools

Benefits

  • Flexible work hours
  • Remote work opportunity
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — NodHire never asks candidates for money.

Apply now

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Questions about this job

What qualifications do I need for this position?
A background in customer service is preferred, along with good communication skills.
What are the working hours for this part-time role?
You will work flexible hours, typically around 20-25 hours per week.
Is training provided?
Yes, comprehensive training will be provided to familiarize you with our systems and processes.

Listing last updated

Healthcare Customer Support Executive

₹15,000–30,000 a month

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