Healthcare Customer Support Executive

NodHire · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Health Insurance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Healthcare Customer Support Executive and make a difference in patient care by providing exceptional service.

Apply now

About the role

As a Healthcare Customer Support Executive, you will play a vital role in assisting patients with their health insurance options, addressing inquiries, and providing comprehensive product information. Your primary responsibilities will include engaging with clients through phone and email, ensuring a seamless and informative experience. This role is ideal for individuals looking to start their careers in the healthcare sector and who have a genuine passion for helping others.

In this position, you will be part of a supportive team that values effective communication and collaboration. You will have the opportunity to develop your skills in a dynamic environment, with ample chances for professional growth. If you are a quick learner who is ready to embark on a fulfilling career in health insurance, we encourage you to apply and make a positive impact on patient care.

What you'll do

  • Assist clients with health insurance inquiries
  • Provide information about products and services
  • Ensure customer satisfaction and resolve issues
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve service delivery

What you'll need

  • Bachelor's degree in any field
  • Good communication skills
  • Basic knowledge of health insurance is a plus

Skills

Excellent verbal communication Customer service orientation Problem-solving skills

Good to have

Knowledge of health insurance processes Experience with CRM software

Benefits

  • Competitive salary
  • Health insurance coverage
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — NodHire never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will assist patients with their health insurance queries, provide information on products, and ensure a positive experience.
Is any prior experience required?
No, freshers are welcome to apply, and training will be provided.
What is the work schedule like?
This is a full-time onsite position, typically from Monday to Friday.
What skills are important for this role?
Strong communication skills, empathy, and the ability to work in a team are essential.
How can I apply for this position?
Click "Apply Now" on this page to apply through NodHire. NodHire is recruiting for this role on behalf of a client employer.

Listing last updated

Healthcare Customer Support Executive

₹25,000–40,000 a month

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